Telling Time Warner What It Can Go Do with Itself

I received a call at the office yesterday from a Time Warner rep offering info on digital phone service and how Time Warner could “save me tons of money” on our phone bills. I told the woman to email me about the pricing structure, all the while resisting the urge to lash out in anger about Time Warner’s proposed bandwidth cap and rate hike.

Reports today that Time Warner is “revising” its plans and, as expected, increasing the limit on bandwidth to try and satisfy upset customers regarding the ridiculously low limits initially proposed. As a stop gap measure the company is now saying that for a mere $150 a month, users will have “virtually unlimited” bandwidth available to them.

So let me get this straight. I’m supposed to be happy that my current cable bill is going to go from $39 a month for a true unlimited connection to $150 a month for something that can’t even be guaranteed? That’s in addition to my cable TV bill. To top it all off, TW now says these new plans will start in August instead of the “fall”.

What planet does Time Warner thinks it lives on?!

As Time Warner continues to lose more and more respect in the eyes of consumers, events are starting to whirl and people are starting to take notice. Ed Cone points to an article at Wired that calls into question Time Warner’s excuses of higher expenses. Turns out bandwidth costs have been decreasing not increasing as they’ve insisted. More proof that this change isn’t about costs, as I said before it’s about control.

Our local leaders are starting to wake up too, which is a good thing because until the Triad gets some serious internet competition, Time Warner’s pretty much got us over a barrel. Don’t stop writing people and don’t stop calling to complain. The worst thing you can do as a consumer is to become complacent and think it’ll all just work itself out. And if you happen to work in the Time Warner sales force and made a call to me last Thursday, get ready for an earful when I call you back on Monday. Then go play my call to your managers so they understand they’re about to lose a valuable business customer thanks to your company blatantly screwing over its consumer division.

Time Warner Rate Hike Isn’t About Bandwidth. It’s About Control.

When my friend and co-worker, Louie Mantia, moved to Greensboro, NC in November of 2008, one of his first orders of business was to sign up for Roadrunner high speed internet with Time Warner. A few days later Louie had everything he needed. He could surf to his favorite websites, perform online banking, watch videos, rent movies online, download software updates and even work from home.

What Louie didn’t need however, was cable TV service.

Thanks to the recent rise in entertainment websites like Hulu, online movie rental services like iTunes, Netflix & Amazon and easy to use desktop software like Boxee, many computer users are deciding to forgo traditional TV. This small, but certain fact lies at the root of why Time Warner Cable recently announced it was adding Greensboro to a set of test-bed cities for a planned bandwidth cap and rate hike. Time Warner knows the sand is shifting beneath their feet and they are willing to do anything, including angering entire cities, to help stem the tide.

Local blogger Roch Smith has been out in front of this issue as has the Greensboro News & Record’s own Joe Killian. Both have outlined the potential problems as well as the frustration for typical computer users and word is starting to spread. Unfortunately, my attempts to get local talk radio personalties Brad & Britt to discuss the subject on air met with predictable, if disappointing results.

Bascially, Time Warner’s proposed bandwidth caps of 5, 10, 20 and 40GB per month are preposterous. To help put it in perspective, 5GB of bandwidth a month (the lowest plan) equals just 170Mb a day. Anyone who’s surfed to YouTube or listened to more than a few podcasts knows that 170Mb of bandwidth gets eaten up in the blink of an eye.

Time Warner’s highest proposed plan of 40GB doesn’t even come close to what modern internet goers use in an average month. Simply downloading 2 or 3 HD movies from iTunes will put you over this limit and into paying $1.00 for every additional GB. Over your limit and want to rent an HD movie from Netflix? That’ll cost you an extra $8.00 over and above the price of the movie itself. It’s nothing short of obscene.

Over at Ed Cone’s blog, noted Internet founder Vint Cerf puts forth the idea that bandwidth is constricted at the edges of the net, which could make it difficult for providers to keep up with demand. I’ve heard that this could be one reason companies such as Time Warner feel that rate hikes of 1000% (like the one Time Warner is proposing) are unavoidable. If this were true, digital movie downloads from Time Warner itself would also count against your total bandwidth usage, but they don’t. No, Time Warner’s move is an obvious ploy to keep control of what and how you watch. The cable that brings Time Warner On-Demand movies to your living room TV is the same cable that provides you with your favorite episode of Battlestar Galactica from iTunes. Since TW fears losing more and more television subscribers to free sites such as Hulu, they’ve decided split the difference and soak those of us who have changed our viewing habits from the TV to the computer.

I won’t stand for it, and neither should you.

If you think this cap and rate hike doesn’t effect you because you don’t live in Greensboro, Rochester NY or San Antonio TX, then think again. Once outrage dies down in these markets, Time Warner will begin to spread the same plans to other parts of the country. Other internet providers will adopt similar capping plans and your days of unlimited bandwidth will be numbered. To be clear: I do not support bandwidth caps of any kind. If you want to charge me extra for unlimited access, then do so to a reasonable degree. I don’t mind paying extra for premium services like unlimited bandwidth and faster speeds, but at the prices Time Warner is proposing, my next bill could be $400-800 and that simply is out of the question. That said, Time Warner’s own data proves the rates are just a smoke screen.

In the meantime, if you’re as upset about this as I am, then you should make your voice heard. Contact Time Warner and let them know you won’t stand for limits on your internet surfing. Contact Netflix, Amazon, Hulu, Apple and others and let them know that Time Warner’s proposed rate hikes are about to force you to drop them as paying customers. Then call, write and email your local representatives and have them stand up to corporate greed. Like many places around this country, Greensboro’s unemployment rate is sky high. People are hurting, and yet a large corporation like Time Warner thinks it can impose outlandish rate hikes on average internet users with impunity. Roch Smith promises to have a list of contacts of local reps soon. Keep an eye on his blog for more info.

Lastly, don’t settle for bandwidth caps. Petition for unlimited access. Internet usage is only increasing and caps make absolutely no sense. Do you want to be tied to a bandwidth monitor while you surf? Do you like to be told that you can’t download what you want, when you want it? If not, I suggest you get off your butt and get moving. There’s very little time left.

UPDATE: Roch has posted an excellent bit about who to contact in Greensboro about this matter and how to approach the topic with them. I urge you to head there, check it out and follow up asap.

Just Like Grandma Used to Replicate!

Back in April of 2008, a bunch of friends and I started the Sci-Fi Cast. It was designed to be a podcast where we could get together and chat about geeky stuff like Battlestar Galactica and science fiction in general. Now a year later, the Sci-Fi Cast is going strong, although the same cannot be said for BSG.

In recording our podcast over this past year, I’ve found that are most interesting and funny episodes are the ones where we pick a topic and just discuss it. These are the times when our geeky brains float unfettered in the deep reaches of sci-fi space. Episodes like 13.5 where Dave and I discussed the age-old question of Kirk vs. Picard, or episode 22.5 where Jen, Dave & I picked our most over and underrated sci-fi movies.

I’m happy to report that our latest recording is just such a journey. In episode 27 we talk about our favorite science fiction technology, how we’d use it in our day-to-day lives and the potential pitfalls that would crop up. I have to say it’s one of our funnier outings and I think you’ll really enjoy it. If you love sci-fi, then beam on over and check out episode 27 of the Sci-Fi Cast today.

PS – Don’t forget to nominate your favorite moments of Battlestar Galactica for our “Toastie Awards” which we’ll be recording this coming Tuesday. Time is running out and we need your help. Thanks!

Andy Richter Gets Tweaked for DVD

Back in January I wrote about the release of one of my all-time favorite TV shows on DVD. After almost 7 years, Andy Richter Controls the Universe was released on March 24th and thanks to Amazon.com I had my copy on the 25th.

All in all, CBS has done a pretty good job with the transfer of the show to DVD. The box set is formatted for 16:9 televisions and the decisions about where to crop the image for widescreen make it seem like the show was originally shot in HD, which it wasn’t evidently was (my bad). The picture is clear and selected episodes even come with audio commentary from Richter himself. If you’re a fan of the show, don’t miss these as well as the making-of features that are at the end of the third disk.

While it’s indeed awesome to finally have ARCTU on DVD, there are a few upsetting things that Andy fans will immediately notice. The first problem relates to the order of the episodes. While the DVD appears to list the show’s episodes in broadcast order, it would have made much more sense to list them in the order they were produced. It’s never made sense that the show’s 2nd episode (aptly entitled “Second Episode”) was aired 4th, especially since it immediately follows the events in the pilot. New viewers will inevitably be confused.

Perhaps worse are the numerous changes in the show’s soundtrack that have been made. It’s impossible to tell if these edits were done because CBS couldn’t or simply didn’t want to secure the rights for the original music, but either way they’re disappointing. Here are just four examples from two episodes of the changes that have been made.

Some of the changes I can deal with, but others are just bad. The “pseudo Sting” cover when Andy meets Wendy in his office is one of the worst, but the loss of the clip from The Sound of Music in “Grief Counselor” just plain makes me sad. I always got a chuckle out of Andy & Wendy kissing to the cooing sounds of Austria’s heartland and now it’s gone. I imagine this change was made because 20th Century Fox owns The Sound of Music and they didn’t feel like negotiating proper rights. Still, I’m a firm believer in the credo “If you’re going to do something, do it right”.

Overall this is a welcome, and long overdue release of one of the most underrated TV shows ever. If you’re a fan of Andy Richter, this set is definitely worth picking up. The image quality and formatting, as well as the DVD extras help make up for the sub-par treatment the soundtrack received. Check it out!

The Eagle Has Landed

While I was doing research for my sci-fi nightmares post over at The Sci-Fi Cast, I came across a pretty cool die-cast collectable toy that I just had to have. The piece was a 12″ replica of my favorite space ship from Gerry Anderson’s Space: 1999. It had received good reviews on a blog I discovered so I decided to order it. It arrived today and I couldn’t be more pleased.

The toy is heavy, finely detailed and looks exactly like the models from the TV show. I’ve always had a special affinity for the Eagle Transporter since I was a kid and have owned several of them over the years. This just might be the best one to date. What makes it even better was the quality and professionalism of the company I ordered it through – Comet-Miniatures.com based in the UK. After I placed the order, they actually took the extra step to check and confirm it with me before shipping it out. It arrived quickly, and was packed extremely well. It also included a hand-written note along with my receipt which was something I just couldn’t get over. Bravo guys, I’ll be ordering from you again soon!

If you’re a Space: 1999 fan like I am, then head on over to my Flickr page and check out the wonderful pictures of the toy that Talos took for me today at the office. If I had money to blow, I’d order the larger 23″ Signature Edition, but all-in-all this one really is perfect. I’m so happy!

The End of Galactica

I’ve been an avid fan of Ron Moore’s Battlestar Galactica for over four years, and with good reason. I consider BSG to be one of, if not the best weekly dramatic show on television. I’ve also spent the last year picking apart season 4 with my good friends Dave Caolo and Jen Segrest over at The Sci-Fi Cast. But after watching the first part of the finale last night, I’m starting to have my doubts that the show will end how it has lived. If you’ve watched Daybreak Pt.1 of Battlestar Galactica and are interested to know why I’m worried, then head on over to my post – “Walk with the Prophets, Ronald D. Moore” at The Sci-Fi Cast and check it out.

Not So ‘Free’ Credit Reports

You know those really catchy commercials for FreeCreditReport.com that you like so much? Turns out the afore mentioned credit reports aren’t really free and the company that owns the site, Experian, is a douche bag. Although every American is entitled by law to at least one free copy of his/her credit report, the site charges users a monthly fee of $14.95 if they don’t cancel their initial request within 7 days. Major bummer pirate dudes!

Turns out that Experian has been sued for deceptive advertising practices every year since 2005 and each time the company has settled out of court for a handsome fee that keeps news headlines mum and TV goers forever whistling tunes about identity theft. I don’t know which is worse – yet another shameless corporation raping the consumer in times of economic hardship or the guilt I’ll feel whenever I start to sing the FreeCreditReport.com song for the bazillionth time.

To Thine Own Self Be True

SPOILER WARNING: This post contains spoilers for season 5 of Bravo TV’s Top Chef. If you’ve not watched the finale episode yet, then you should stop reading right now. I really mean it. Just stop.

Part of the problem, and allure, of reality television is that it doesn’t always go how you want it to. Take the conclusion of one of my favorite shows, Bravo’s Top Chef. Season five of the hit reality series about a group of wannabe Julia Childs seemed to be full of promise. There were a number of chefs that really knew their way around the kitchen and were worth rooting for.

They ranged from fan favorite Fabio, a suave Italian competing to be Europe’s first Top Chef, to my personal favorite, Carla Hall, the eclectic cook who put a heaping tablespoon of love in each of her dishes. Like many others, I didn’t like Carla at first. She seemed too flighty to be a serious competitor and didn’t win any of the Quick Fire Challenges early on. Then a strange thing happened. Carla decided to make dishes from her roots and cook food she was passionate about. She began to earn the respect of the judges, edged out Fabio for one of the 3 spots in the finale and seemed to be poised to take the title.

I was sure the competition in the final round would be between Carla and Stefan. The other finalist, Hosea Rosenberg never seemed to have his act together, a fact illustrated when he crossed the line flirting with another contestant, Leah Cohen. In addition, despite owning his own seafood restaurant, Hosea lost a critical seafood challenge. So when Hosea managed to best both Carla and Steffan for the ultimate title of season 5 Top Chef, I was upset.

I was upset with Carla not because she cooked poorly or made mistakes, but because she let herself be second-guessed by her assigned soux chef, Casey Thompson from season 3. Casey convinced Carla to cook her main entree using a technique she wasn’t familiar with, sous vide. The meat was rubbery and didn’t have the soulful feel the judges had come to expect from Carla. In addition Carla took another bit of advice from Casey and changed her desert course from a tart to a much more risky soufflé. Carla didn’t pay attention to the oven temperature and the soufflés were ultimately ruined.

By taking direction from the person who was assigned to her, Carla effectively gave the $100,000 prize to Hosea. To add insult to injury, Hosea managed to pull an upset against the man who has served as William Shatner’s personal chef, Stefan. If anyone of the three deserved to lose Top Chef, it was Hosea, and judging from the polling that night about who the audience thought would win (Carla 65%, Stefan 20%, Hosea 15%), the final results came as a shock.

Carla doesn’t blame Casey for her loss, and although I was upset with Casey at first, I’ve come to realize it wasn’t her fault. Carla was the one who didn’t listen to her inner chef and follow through with her plans. Like so many of us in our day to day lives, Carla let hesitation creep in and as a result, her once strong plans turned sour. If there’s a lesson I’m going to take away from my latest bout with reality TV, it’s simply this – stay true to yourself. That plus don’t take cooking advice from runner-ups. Here endeth the lesson, we still love ya’ Carla.

We’re Huge In Germany

Another week of Battlestar Galactica and so I’m please to present another episode of The Sci-Fi Cast for your enjoyment. This time around Jen, Dave and I discuss the week’s sci-fi news and of course episode 15 of BSG, The Oath. Along the way we learn Jen’s theory of how the new Star Trek movie relates to Muppet Babies, hear a pretty decent Adama impersonation from yours truly and vie for the love and affection of irony loving Germans everywhere. Head on over to The Sci-Fi Cast and check out episode 19 today. As always, the podcast contains major spoilers for the series, so just remember, you’ve been warned. Enjoy!

Frak You, Sci-Fi Channel

Just sent this off to The Sci-Fi Channel. I encourage you to do the same at feedback@scifi.com:

•••

As I’m sure you are aware, my favorite show on TV, Battlestar Galactica will be ending in just seven short episodes. After making me wait almost a year between the first half and the second half of season 4, you are once again demonstrating your utter disrespect for fans of this incredible series.

I have no idea why you insist on destroying the drama the series works tirelessly to build each week, but you do. For some reason, you insist on adding spoiler-filled previews directly at the end of each week’s episode before I even get a chance to change the channel or turn off my TV.

This week’s episode, “The Oath” was possibly one of the best in the entire run of BSG and yet you and your network slug-heads seem to need to pander to non-fans of the series by packing as much plot spoiling information into the 15 second previews as possible. Why?

I beg you, for Galactica fans everywhere, stop it. We don’t need to be teased to tune in next week. There are only 7 episodes left. We’ll be there anyway. Here, at the end, just once give us the respect we deserve and smarten up about next week’s previews. So say we all.

Ged Maheux
Galactica Junkie and Sci-Fi Geek