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RIM: What, me worry?

There are very few surprises left in the world, so when something outside my experience comes along, I prick up and take notice. Lately the shock of the new comes in the form of commercials from Research In Motion (RIM), makers of the BlackBerry line of smart phones.

Before April of 2008, RIM never saw fit to advertise its products or services to the general public, instead relying on its core business of Enterprise users to carry them to profitability. Despite calls from BlackBerry surrogates to build brand awareness, RIM was content to go about their business confident that nothing could erode their firmly entrenced army of “CrackBerry addicts“.

Then came the iPhone.

When the iPhone was released in June of 2007, RIM CEO Jim Balsillie shrugged off Apple’s entry and denounced the iPhone as a light-weight consumer device that would have little, if any effect on their core business market. At first this might have been true, but as the success of the iPhone grew and owning a smart phone became “cool”, even Research In Motion could see the writing on the wall.

In June 2008 Apple released the second generation iPhone, the 3G and again the media reported that RIM “wasn’t worried” about the iPhone. Deon Liebenberg, regional director for RIM actually said that the iPhone’s release would be good for BlackBerry since “BlackBerry will offer a serious [Enterprise] solution that Apple can’t.” Strangely enough these comments came just about the time RIM aired its first consumer commercial to the public.

In September Research in Motion missed sales targets for the BlackBerry device despite having recently expanded their product offerings. The addition of new (and potentially confusing) models to its already complex product line includes a phone with no physical keyboard, something that Co-CEO Mike Lazaridis had publicly stated wasn’t for RIM. Now come commercials that profess the BlackBerry to be more than just a tool for corporate email and Enterprise calendering. RIM wants to be hip.

In the end, all of these developments increase competition, and that is a good thing. It spurs innovation, lowers prices and gets companies like RIM and Apple off their complacent asses to develop and market better products. RIM’s recent moves will hopefully spark improvements to the iPhone as well as encourage Apple to correct service problems with Mobile Me. But the next time you hear an arrogant CEO brush off Steve Jobs, Apple or the iPhone just remember to take what they say with a huge grain of techno-salt. They probably have a commercial in the wings ready to advertise the stuff they just railed against.

UPDATE: Apple released its financial information for Q3 in 2008 this week and in terms of total revenue, Apple’s iPhone has outsold RIM’s Blackberry handily. Not bad for a company that has only been in the smart phone market 15 months.

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Dodging A Mean Bullet

Last night saw some of the worst storms come through North Carolina in a long, long time. Around 8pm I first started paying attention to the weather and then around 11:15pm it got really, really bad. I live in Colfax, NC which is just north of the Piedmont Triad Farmer’s Market. We started listened to Britt Whitmire on 101.1 FM Talk after our cable TV went out shortly after 10:30pm and I have to say Britt did a great job of describing where the storm was heading and alerting people to the danger.

Shortly after 11pm the police scanner started really going crazy. The sky was almost constantly lit up from hundreds of lightening flashes, and the rain started coming in buckets. We did not see high winds where I lived, but on the scanner many vehicles all around us were being reported overturned. Lots of damage on Sandy Ridge road, officers going on foot door to door to make sure residents were okay. The section of Sandy Ridge they were talking about on the scanner was only 2 miles from us, so I knew the bad stuff was close. It wasn’t until this morning on the news we found out just how close.

The map you can click on here outlines the intersections that are closed off this morning due to multiple power lines down, trees and buildings and business that have been damaged. The authorities have set up a command post at the Farmer’s Market just to the south, but you can see from here just how close we were to where the tornado touched down. Even worse, my friend and co-worker Corey Marion lives between me and the red zone, so he was even closer to the damage.

I thank God that neither we, Corey or Talos (who also lives in my neighborhood) were in the path of this tornado. Planes (Fed Ex cargo planes, not Sesnas) at the airport were blown off the runway, 18 wheelers were overturned and some people even lost their homes. This is one storm I think the Triad will remember for a long, long time. Scary!