Apple, Take Me Away!

LoyaltyTagsRight before the annual developer pilgrimage to Moscone Center, the interwebs become flush with wish lists for Apple’s World Wide Developer Conference and this year is no different. I can’t quibble with my peer’s desires for Apple to focus on fixing bugs and increasing stability rather than adding new and shiny features, but there is one tiny area I’m secretly hoping will play a major role in iOS 9 – Apple Pay Loyalty Programs.

Without a doubt, Apple Pay has been one of the best advancements out of Cupertino in the last 10 years. It makes paying for goods and services generally quicker, far more secure and reduces the amount of “stuff” I need to carry around in my pockets. When it was announced, Apple hinted at upcoming upgrades that would allow retailers to offer loyalty programs and incentives if people used Apple Pay at their retail locations. That was then, and this is now.

Although Tim Cook’s Apple Pay has made impressive in-roads in the space, many retailers have remained skeptical and have refused to join in the secure fun either because they are lazy, cost conscious or can’t get access to the kinds of information that Apple won’t make available via Apple Pay – customer data. Retailers currently have no way to say to Apple Pay customers “If you buy from us, we’ll give you loyalty points you can use for a future discount!” and that’s a problem. As a consumer, I desperately want to reward businesses that make my financial transactions more secure and I want them to recognize my choice by giving me the kinds of incentives I’ve come to enjoy over the years.

Like me, you probably carry around loyalty cards on your keyring or wallet that the cashier swipes when you check out at the grocery store. I hate these things desperately, they need to die a violent death. I absolutely love paying for my lunch via Apple Pay at Panera Bread, but I wince when I have to reach for my wallet to hand the cashier my Panera card just so I can get credit towards next month’s free cookie. It makes no sense.

If there’s any single thing on my wish list for this year’s WWDC, it would be for Apple to give me the ability to never have to carry loyalty/reward cards around ever again. With Apple Pay, Cupertino has made good on its original Passbook promise – A safe, secure and digital wallet without the physical wallet. I’m really hoping that they’ve found a way to integrate loyalty programs into Apple Pay for iOS 9. Doing so is good for the consumer, for businesses and ultimately the economy as paying for stuff electronically gets easier and more secure. Now if I could just get rid of my car’s key fob. Maybe one day.

UPDATE: BINGO! At today’s WWDC keynote address Apple unveiled that they will be adding merchant rewards cards to Apple Pay with iOS 9. Yes Virginia, sometimes dreams do come true!

You Just Lost A Customer

News today that some businesses have begun disabling the NFC readers in their retail locations so as block customers from using Apple Pay. When I read this, I have to say it filled me with rage. I don’t yet own an iPhone 6 or 6 Plus, but I will soon and one of the reasons why I’ve been looking forward to owning one is the secure, easy transactions that Apple Pay represents. Now we learn that a group of merchants wants to introduce their own payment processing system, one that favors the merchants by eliminating credit card fees, but is most likely far less secure, and most certainly more difficult or confusing to use.

If you’re an iPhone owner who’s as upset as I am, I’ve designed this helpful flyer that you can print a stack of and hand to the clerk at CVS, Rite Aid or anywhere else that refuses to accept Apple Pay. Simply put, you’re telling them that you’re going to take your business elsewhere until they come to their senses and accept your money via Apple Pay. Why any business owner would actually refuse a customer’s money in this economy is bewildering to say the least, but we need to let the corporate owners know we have choices and we chose not to give them our money.

Download the PDF version. If you want, sign your name at the bottom and then see they get into the hands of businesses in your area that insist on doing what’s better for them, instead of what’s best for the consumer.

You can also contact CVS and Rite Aid electronically and tell them that they need to support Apple Pay or risk alienating millions of iPhone users. The more our voices are heard, the harder it will be for them to ignore us.

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Finding Bigfoot. Stuff.

Being the huge Bigfoot freak that I am, I recently went on an expedition of discovery. This sojourn wasn’t to traverse the American Northwest in search of Sasquatch, (I would love to do that someday BTW) but to find the latest and greatest Bigfoot bling. I know there have got to be geeks like myself out there that can’t get enough of the huge, mythic ape-man and so I fired up Google and trekked off into the digital wilderness. If you have a Bigfoot fan in your life, maybe some of these items will come in handy as a future birthday, Christmas or bar mitzvah present.

Bigfoot Air Freshener – Patterned after the big guy in the famous Patterson-Gimlin film. Personally I think it would have been much cooler to go all authentic and replicate the infamous Bigfoot stench for this one, but I guess the scent of pine trees goes over better with the ladies. [$6.95 via Amazon]

Bigfoot Garden Yeti Statue – The promotional text for this resin garden statue of the legendary Sasquatch says visitors will do a “double take” it’s so life-like. Yes, because everyone knows Bigfoot isn’t 8-12 feet tall, he’s really just 2. Still, it’s kinda cute. One thing PR dudes, he’s either a Bigfoot OR a Yeti, not both! [ONLY $125 via Design Toscano]

Bigfoot, the Bashful Yeti Tree Sculpture – Our friends at Design Toscano are at it again, this time with a resin sculpt “Painstakingly hand-painted to make passers-by look twice” that you can hang in your favorite tree. This one looks a bit too “Planet of the Apes” for my tastes but your Bigfoot buddy will probably love it. Probably. [$69.95 via Design Toscano]

Fisher-Price Imaginext Big Foot The Monster – What kid wouldn’t want a 14″ animatronic robot of a creature that has been known to break into houses, kill hogs and scare kitty cats to death? This adorable toy may not come with livestock accessories but he can pound his fists, walk forward and back and even does somersaults! [$74.99 via Amazon]

Sasquatch’s Big, Hairy Drawing Book – How do we market a notepad of 120 almost blank pages to kids and parents? Easy! We’ll slap Sasquatch on the cover and watch the money roll in! Featuring “page after page of off-the-wall gags and fillin doodle prompts” Sasquatch’s Big, Hairy Drawing Book could be the ultimate discovery for that Bigfoot lover in your life, or it could be the biggest fun-time hoax of all time. Your call. [$12.95 via Amazon]

‘Gone Sasquatchin’ Gear – Nothing says “Hey, I’m a huge, hairy nerd!” like Animal Planet’s Finding Bigfoot t-shirts, hoodies and baseball caps. If you order within the next 24 hours, they’ll also throw in their Backyard Bigfoot Recipe Book. Perfect for all those redneck BBQ’s down at the ol’ swamp. [Assorted prices via DiscoveryStore.com]

And finally…

Patterson-Gimlin Film Site Track Cast – Okay, call off the hunt! If you’re looking for the perfect gift for that Bigfoot fan in your life, it doesn’t get any better than this plaster replica of a Sasquatch track from Bluff Creek. Taken from one of the footprints left at the 1967 Patterson Gimlin film site, it even comes with a certificate of authenticity. I bet it’s even notarized. Seriously, who’s buying me this? [$40 via BigfootSurplus.com]

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Greensboro Joins the Cult of Mac

After several false starts, months (even years) of waiting, and disputes with their retail neighbors, the new Greensboro Apple Store finally opened this past weekend. Although I’ve done my fair share of waiting in line for openings, this time things were a bit different. The level of excitement and enthusiasm as we stood in line Saturday morning was surreal. We arrived a little after 7am and were about 20 people from the front of the line. We came prepared and dressed in layers to keep warm.

The morning was spent swapping Mac stories and meeting new people. The day before a group of my friends and I from the Iconfactory stopped by the unopened store and happened to run into a WXII News crew. They had asked us why we were looking forward to having our own Apple Store and we even managed to get in a plug for Twitterrific.

When the moment of truth arrived and the doors finally opened, we were greeted like rock stars courtesy of the whoops and cheers from the store employees. After running down the line and high-fiving over 20 people, I can start to understand why some think Mac users are part of a geeky “cult”. We browsed the hardware, and Talos even ended up becoming the 1st official paying customer in Greensboro. After about 30 minutes we made our way to the exit, went outside and was greeted with our first real glimpse of the true size of the line waiting to get in. Checking out the photo essay from the News & Record it’s easy to see just how many people had come for the opening. Absolutely incredible.

While the store opening itself was a wonderful and throughly geeky experience, I’m more gratified to finally have a place locally where I’ll be able to go and purchase new Apple hardware, learn new software and have repairs made. The staff at the Apple store are always on call to help users with any need and I plan to avail myself of their hospitality every chance I get. From all of us, to all of you, welcome to Greensboro, Apple!

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Greensboro Apple Store Update

Back at the end of July I took a picture of what I was sure was the future home of the new Greensboro Apple Store. Unlike my first guess, I was sure this time I had the actual location of the retail space and submitted it to The Unoffical Apple Weblog. The fine TUAW folks indulged my Jimmy Olsen fantasies and posted the picture to the cheers of Triad Apple fans. Unfortunately, last week Talos found out that the store in the picture will in fact be a new William Sonoma and not the Apple Store. So much for that Pulitzer Prize I was gunning for. Now comes this video from Greensboro WXII News 12 stating that the Greensboro Apple Store is indeed delayed until February of 2009. A major bummer to be sure, but if what the reporter in the piece is saying is true, then we have a good reason for the delay. I’ll take a larger Apple Store if it means we have to wait a bit longer. Must. Be. Patient.