Troubleshooting Broken App Store Downloads

For the past several weeks I was unable to download any app, paid or free, from the iOS App Store. Every time I tried, once I tapped the button to buy an app and input my iTunes password, the App Store would display the progress indicator as if it was about to download and then return to its default state. The app itself was never downloaded to my device.

At first I thought it was a temporary problem that would resolve itself. I tried restarting my iPhone and iPad (it was happening on both of my iOS devices) several times but that didn’t fix the issue. I tried signing out and back into iTunes via iOS Settings, but that didn’t seem to fix the issue either. I waited several days and tried again and again with no luck. My patience finally ran out and I made an appointment to see an Apple genius at my local Apple Store and thankfully he helped me resolve the issue. I thought I would share the steps he took with me for all those out there that might be having the same problem.

Here’s how he corrected the issue and got me back downloading apps on iOS:

1) Open iOS Settings > iTunes & App Store > tap your Apple ID and sign out

2) iOS Settings > General > Reset > Reset Network Settings

NOTE: This step will clear all of your current network settings including wifi passwords. You’ll have to re-sign back into all of your saved networks, but unless you have a ton of them, it really isn’t a big deal.

3) Restart your iOS device

4) Re-connect to your current network by re-entering your password

5) iOS Settings > iTunes & App Store > log back into your Apple ID account

If all goes as well as it did for me, you should now be able to download any and all apps from the App Store once again. Before you go through the steps of resetting the network connection completely, you might simply want to try logging out and back into your Apple ID first. The genius told me that this sometimes solves the problem, as does logging out and back into your account from another (different) device like a Mac.

Hopefully this process will work as well for you as it did for me and save you a trip to the Genius Bar. Good luck!

Space:1999 + LEGO = WIN!

Builder Joe Klang recently posted images from his LEGO construction book Build Your Own Galaxy in which he features a few builds based on the cult 70′s science fiction TV series Space: 1999 and if you’re a fan of the show like I am, the results will have you beaming. Joe built incredibly detailed models of Eagle One, a large portion of Moonbase Alpha Main Missions and even minifig versions of the command crew itself including Dr. Russell, Commander Koenig and Maya. What I wouldn’t give to have his LEGO Eagle One sitting on my desk, ready for lift off. I’ve been obsessed with Space: 1999 ever since I was a boy and seeing Joe’s creations, crafted out of LEGO’s brought me right back to my youth. Bravo, Joe!

Hat tip to The Brothers Brick for this post.

The Eyes of Alfred Hitchcock

This clever and somewhat disturbing collection of moments from the films of Alfred Hitchcock is mesmerizing, strange and totally amazing. It also reminds me just how many of his films I’ve yet to see. I’m going to make an effort to correct that oversight as I’m reminded yet again just how much of a master film maker he truly was.

One Perfect Shot: Star Trek’s ‘The Conscience of the King’

The Enterprise is called to Planet Q by Dr. Thomas Leighton, a research scientist and friend of Captain Kirk. Leighton's suspects Anton Karidian, the leader of a Shakespearean acting troupe currently on the planet, is, in fact, Kodos "the … [Continue reading]

Muting Messages in iOS 8

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One of the most useful (and hidden) features I've come across in iOS 8 is the ability to mute IM threads in Messages. Think of it like Do Not Disturb but on a case by case basis. I first noticed it by accident when a tiny crescent moon icon appeared … [Continue reading]

Get Your Groot Loops!

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Designed by Bamboota and Elliot Fernandez, these amazing Marvel heroes t-shirts not only look great but are filled with your daily allowance of vitamins and minerals! Well, not really but they do make fantastic t-shirts and would make super-fun … [Continue reading]

A Bright Climate Future Shines in ‘What’s Possible’

Created specifically for, and presented to world leaders at the 2014 United Nations Climate Summit in New York, this cool short film portrays climate change as a challenging, but solvable problem. Written by Scott Z. Burns, and produced by Lyn Davis … [Continue reading]